Vigilance & Complaints Specialist

Matrix Recruitment

Westmeath, Galway

What you need to know Matrix Recruitment is working closely with our Medical Devices Company in the Co Galway area in the recruitment of a Vigilance & Complaints Specialist . Your new job To coordinate and support complaint handling of product complaints. Data entry into complaint handling system. To open, track and maintain records for complaints. Support of the Vigilance and MDR programs. Support complaint trend analysis and issuance of key reports to relevant departments. Support risk management, risk analysis and health hazard analysis associated with complaint/post-market information. Support responses to Competent Authority queries. Understand and ensure compliance with internal procedures and external global regulatory requirements. What are we looking for? Level 8 degree in Engineering / Science. 1 – 2 years’ relevant experience in a medical devices environment. Experience / understanding of complaint handling or CAPA processes are desirable. Able to think critically and make sound decisions. Focused on patient safety and customer service. Apply for this job now or get in touch with Marguerite on 09064 90485. Matrix Recruitment Group is committed to providing a professional service where all CV's are kept confidential and will not be submitted to any clients without candidate’s knowledge or consent. This job originally appeared on RecruitIreland.com.

2298 days ago