What you need to know. Matrix Recruitment is working closely with one of our leading Manufacturing Companies in Co Offaly in the recruitment of a permanent Health and Safety Officer. Your new job. Promote Health & Safety in all departments throughout the plant. Ensure that all Health & Safety HR policies, procedures, rules and regulations are adhered to. Ensure that all policies are reviewed and updated. [+]
What you need to know. Matrix Recruitment is working closely with one of our leading Manufacturing Companies in Co Offaly in the recruitment of a permanent Health and Safety Officer. Your new job. Promote Health & Safety in all departments throughout the plant. Ensure that all Health & Safety HR policies, procedures, rules and regulations are adhered to. Ensure that all policies are reviewed and updated. Completion and regular review of risk assessments. Ensure that all accidents are documented and investigated. Ensure that safety inspections are carried out,fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed and employees areaware of their responsibilities. Maintain training records. What are we looking for? A 3rd level professional Health & Safety/Environmental qualification. 2-3 years’ experience in a similar Health & Safety role. Ability to manage and lead a team in a manufacturing & site environment. Excellent and proven IT skills. Must have excellent organisational skills. Strong attention to detail with structured approach to planning & organising. Ability to work on own initiative and prioritise work as required. Apply for this job now or get in touch with Marguerite on 09064 90485. Matrix Recruitment Group is committed to providing a professional service where all CV's are kept confidential and will not be submitted to any clients without candidate’s knowledge or consent. This job originally appeared on RecruitIreland.com. [-]
We are recruiting for a Staff Nurse on behalf of our Client, an exceptional Healthcare provider based in Athlone. The successful candidate will be offered: Salary Above Market Rate. Accommodation nearby is 70 euro per week. Paid Lunch Breaks. Paid Holidays. Flexible Working Conditions. Career Progression. Fulfilling Employment. Professional Development. The Location: A modern purpose built nursing home located in the heart of County Westmeath, only a short walk to local shops, churches and business services. [+]
We are recruiting for a Staff Nurse on behalf of our Client, an exceptional Healthcare provider based in Athlone. The successful candidate will be offered: Salary Above Market Rate. Accommodation nearby is 70 euro per week. Paid Lunch Breaks. Paid Holidays. Flexible Working Conditions. Career Progression. Fulfilling Employment. Professional Development. The Location: A modern purpose built nursing home located in the heart of County Westmeath, only a short walk to local shops, churches and business services. Salary ranges are negotiable but generally from 16 - 20 Euro per hour, depending on experience. Start Date: Immediate / ASAP. Requirements: At least 2 years nursing experience in Ireland. Knowledge and experience of HIQA standards and service development. Fluent English and good communication skills. A Genuine interest in caring for the elderly population. Please apply now by submitting your CV through this website for more information. FRS Recruitment has been the leading provider to Medical and Healthcare professionals to facilities throughout Ireland since 1980. We pride ourselves in the standard of service we provide to both candidates and clients. We have a 10-Branch Nationwide Network of offices delivering specialist IT, industrial, commercial and professional recruitment services. We are Ireland's National Recruitment Agency. This job originally appeared on RecruitIreland.com. [-]
PE Global Healthcare are now recruiting Permanent Nurses for Minimum 36 hour week, in association with our client. Applicants Requirements: Must be registered with NMBI/ABA. Must have at leasttwo years nursing experience in Ireland. Must practice person centred approach in patient care. Will consider nurses qualified in Psychiatric, Intellectual Disability Trained and General nursing. Benefits: Professional Development Training. [+]
PE Global Healthcare are now recruiting Permanent Nurses for Minimum 36 hour week, in association with our client. Applicants Requirements: Must be registered with NMBI/ABA. Must have at leasttwo years nursing experience in Ireland. Must practice person centred approach in patient care. Will consider nurses qualified in Psychiatric, Intellectual Disability Trained and General nursing. Benefits: Professional Development Training. Welcoming, Friendly, supportive work environment. Sought after Nursing home to work in. Please contact Aine by email via health@peglobal.net or call 0818 222 018. PE Global Healthcare specialises in providing contract and permanent Healthcare professionals to the private and public sector. PE Global Healthcare finds jobs for Healthcare Staff in all specialties in Ireland. Register today to keep your finger on the Job Opportunity Pulse. This job originally appeared on RecruitIreland.com. [-]
JOB PURPOSE. To manage the day to day Customer Service activities including process of orders/ answering the phones. Responsibilities: Work as part of a multi-disciplinary team, ensuring all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt. Ensure that all customer queries – order queries, stock situation, deliveries, invoices, product queries, literature & sample requests, etc – are handled and resolved satisfactorily. [+]
JOB PURPOSE. To manage the day to day Customer Service activities including process of orders/ answering the phones. Responsibilities: Work as part of a multi-disciplinary team, ensuring all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt. Ensure that all customer queries – order queries, stock situation, deliveries, invoices, product queries, literature & sample requests, etc – are handled and resolved satisfactorily. Ensure all customer complaints are dealt with upon receipt and resolved to the satisfaction of the customer. Ensure all product complaints are escalated to the appropriate department. Maintain regular contact with the warehouse and purchasing dept. to co-ordinate deliveries, returns, etc. Act as principle contact person for designated key accounts. Report to management on the monthly activity and involvement with these accounts. Liaise with the sales force on a regular basis as regards quotations, orders, product queries, and general information from customers. Process billing corrections on time and in accordance with the company policy. Process returns from the customer on time and in accordance with the company policy. Requirements: Fluent in English and Dutch. Business or other relevant 3rd level qualification desirable. 6 months + working in a fast moving customer service environment. Excellent communication skills and a professional telephone manner. A self-starter / “Can do” approach and attitude. Ability to work effectively within multi-cultural team towards strict deadlines. Accuracy and attention to detail are paramount. Flexibility – willingness to help other colleagues to meet deadlines. Demonstrated computer skills, preferably word processing, spreadsheet, database, and other applicable software programs. For a confidential discussion and more information on the role, please contact Denise Callinan on 090 64 78104or email denise.callinan@collinsmcnicholas.ie. For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie Follow us on LinkedIn and connect with our Recruitment Consultants to discuss the latest jobs as well as our job searching tips and videos! This job originally appeared on RecruitIreland.com. [-]
Hse Midlands Region Mental Health Services- Laois / Offaly / Longford / Westmeath
Please see Information Booklet for further information. It is expected that the closing date for receipt of your online application form and uploaded CV will be in eight weeks.
Title : Administrator with French. Lo cation: Westmeath. Key Responsibilities: Process orders. Checks inventory to make sure requested product is available. Computes price and any appropriate discounts. Verifies customer information is correct and up-to-date. Informs customer of shipping date and any possible delays. Notifies appropriate department of order and shipping date. Reviews orders for accuracy and completion. [+]
Title : Administrator with French. Lo cation: Westmeath. Key Responsibilities: Process orders. Checks inventory to make sure requested product is available. Computes price and any appropriate discounts. Verifies customer information is correct and up-to-date. Informs customer of shipping date and any possible delays. Notifies appropriate department of order and shipping date. Reviews orders for accuracy and completion. Strives to sell customer additional merchandise. Files copies of all orders received. Essential Skills. Education to Leaving Certificate level (or similar). Business or other relevant 3rd level qualification desirable. Fluent in English and French an advantage. High level of accuracy. Strong attention to detail. Good computer skills; knowledge of Microsoft Office tools and SAP an advantage. Flexible; strong team player. Ability to work to tight deadlines in a fast paced environment. Approachable and enthusiastic. Flexible and adaptable. Able to work on own initiative and as a team player. Good organizational skills with cultural awareness and sensitivity. For a confidential discussion and more information on the role, please contact Eoghan Dalton on 090 64 78104or email eoghan.dalton@collinsmcnicholas.ie. For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie Follow us on LinkedIn and connect with our Recruitment Consultants to discuss the latest jobs as well as our job searching tips and videos! This job originally appeared on RecruitIreland.com. [-]
Data Entry Administrator for Customer Service with a foreign language - Westmeath. Role: This role is to support data entry for a fast moving Customer Service department for a multi national company, with the main focus on customer order entry. Key Responsibilities: Key responsibilities will include the following: Ensure all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt. [+]
Data Entry Administrator for Customer Service with a foreign language - Westmeath. Role: This role is to support data entry for a fast moving Customer Service department for a multi national company, with the main focus on customer order entry. Key Responsibilities: Key responsibilities will include the following: Ensure all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt. Process returns from the customer efficiently and in line with company policy. Maintain regular contact with the warehouse and purchasing department to co-ordinate the delivery of urgent orders. Process daily invoicing. Liaise with the sales force as required to ensure pricing on all orders is accurately maintained. Process all credits and debit memos on time and in accordance with the company policy. ESSENTIAL SKILLS / EXPERIENCE. Fluent in English. Fluency in a second language (French, Dutch, Spanish, Portuguese or Italian) is desirable though not required. Education to Leaving Certificate level (or similar). Business or other relevant 3rd level qualification desirable. Excellent computer skills, preferably Microsoft Office and knowledge of SAP would be an advantage. 1-2 years experience of working in a fast moving customer service environment preferably within a multinational environment. Excellent attention to detail and excellent communication skills with a professional telephone manner. Flexibility - willingness to help other colleagues to meet deadlines. For further information, please contact Brian Mahon on 086 7773856. Customer Care Executive, Customer Care Agent, Customer Care, Customer Service Administrator, Italian, French, Spanish, Portuguese, Italian, Data Entry, Administrator, Delivery Processing, Administration, Sales Processing, Tele Sales, Order Entry. This job originally appeared on RecruitIreland.com. [-]
International Customer Service Executive with Dutch - Westmeath. Role: This role will be responsible for processing sales orders whilst interacting with direct and retail customers to provide world class customer services for incoming and outbound sales and customer service calls. The role also includes administrative customer service tasks including responding to emails, handling mailings and sending information to customers. [+]
International Customer Service Executive with Dutch - Westmeath. Role: This role will be responsible for processing sales orders whilst interacting with direct and retail customers to provide world class customer services for incoming and outbound sales and customer service calls. The role also includes administrative customer service tasks including responding to emails, handling mailings and sending information to customers. Key Responsibilities: Ability to recognise, respond and resolve all customer queries with a sincere commitment to excellent customer service. Ability to employ a high level of interpersonal and communication skills to move beyond customer frustrations and solve customer problems. Ability to employ patience and self-control in handling irate customers. Ability to follow proper procedures and work within established guidelines. Ability to manage time effectively, to prioritise daily tasks, to prepare personal schedules and follow tasks through completion. Ability to categorise and log all incoming calls and accurately complete case notes in the call tracking database. Achieve and maintain a performance standard, including but not limited to: conversion of calls to sales, up-sales, maintain average call times and average order values, minimise call handling time, maintain customer satisfaction and resolution times. Maintain acceptable level of productivity and timeliness. Ability to probe for underlying issues and pose critical questions as outlined by the companies complaint procedure. Ability to search and retrieve data from various databases and to multitask with multiple applications during a phone call. Qualifications, Experience & Skills Required: Customer Service experience essential. High level of accuracy. Demonstrate excellent communication skills, both verbal and written. Fluency in Dutch. Experience in an inbound target-driven call centre desirable but not essential. Must be a team player and flexible. Display excellent organisational and time management skills with cultural awareness and sensitivity. Flexible with regard to working hours and responsibilities. Strong computer and administration skills essential knowledge of Microsoft Office tools and SAP an advantage. Ability to demonstrate a problem solving approach to challenges. For further information, please contact Brian Mahon on 086 7773856. Customer Care Executive, Customer Care Agent, Customer Care, Customer Service Administrator, French, Dutch, Delivery Processing, Administration, Sales Processing, Tele Sales. This job originally appeared on RecruitIreland.com. [-]
International Customer Service Executive with Spanish - Westmeath. Role: This role will be responsible for processing sales orders whilst interacting with direct and retail customers to provide world class customer services for incoming and outbound sales and customer service calls. The role also includes administrative customer service tasks including responding to emails, handling mailings and sending information to customers. [+]
International Customer Service Executive with Spanish - Westmeath. Role: This role will be responsible for processing sales orders whilst interacting with direct and retail customers to provide world class customer services for incoming and outbound sales and customer service calls. The role also includes administrative customer service tasks including responding to emails, handling mailings and sending information to customers. Key Responsibilities: Ability to recognise, respond and resolve all customer queries with a sincere commitment to excellent customer service. Ability to employ a high level of interpersonal and communication skills to move beyond customer frustrations and solve customer problems. Ability to employ patience and self-control in handling irate customers. Ability to follow proper procedures and work within established guidelines. Ability to manage time effectively, to prioritise daily tasks, to prepare personal schedules and follow tasks through completion. Ability to categorise and log all incoming calls and accurately complete case notes in the call tracking database. Achieve and maintain a performance standard, including but not limited to: conversion of calls to sales, up-sales, maintain average call times and average order values, minimise call handling time, maintain customer satisfaction and resolution times. Maintain acceptable level of productivity and timeliness. Ability to probe for underlying issues and pose critical questions as outlined by the companies complaint procedure. Ability to search and retrieve data from various databases and to multitask with multiple applications during a phone call. Qualifications, Experience & Skills Required: Customer Service experience essential. High level of accuracy. Demonstrate excellent communication skills, both verbal and written. Fluency in Spanish. Experience in an inbound target-driven call centre desirable but not essential. Must be a team player and flexible. Display excellent organisational and time management skills with cultural awareness and sensitivity. Flexible with regard to working hours and responsibilities. Strong computer and administration skills essential knowledge of Microsoft Office tools and SAP an advantage. Ability to demonstrate a problem solving approach to challenges. For further information, please contact Brian Mahon on 086 7773856. Customer Care Executive, Customer Care Agent, Customer Care, Customer Service Administrator, Spanish, Delivery Processing, Administration, Sales Processing, Tele Sales. This job originally appeared on RecruitIreland.com. [-]
International Customer Service Executive with Italian - Westmeath. Role: This role will be responsible for processing sales orders whilst interacting with direct and retail customers to provide world class customer services for incoming and outbound sales and customer service calls. The role also includes administrative customer service tasks including responding to emails, handling mailings and sending information to customers. [+]
International Customer Service Executive with Italian - Westmeath. Role: This role will be responsible for processing sales orders whilst interacting with direct and retail customers to provide world class customer services for incoming and outbound sales and customer service calls. The role also includes administrative customer service tasks including responding to emails, handling mailings and sending information to customers. Key Responsibilities: Ability to recognise, respond and resolve all customer queries with a sincere commitment to excellent customer service. Ability to employ a high level of interpersonal and communication skills to move beyond customer frustrations and solve customer problems. Ability to employ patience and self-control in handling irate customers. Ability to follow proper procedures and work within established guidelines. Ability to manage time effectively, to prioritise daily tasks, to prepare personal schedules and follow tasks through completion. Ability to categorise and log all incoming calls and accurately complete case notes in the call tracking database. Achieve and maintain a performance standard, including but not limited to: conversion of calls to sales, up-sales, maintain average call times and average order values, minimise call handling time, maintain customer satisfaction and resolution times. Maintain acceptable level of productivity and timeliness. Ability to probe for underlying issues and pose critical questions as outlined by the companies complaint procedure. Ability to search and retrieve data from various databases and to multitask with multiple applications during a phone call. Qualifications, Experience & Skills Required: Customer Service experience essential. High level of accuracy. Demonstrate excellent communication skills, both verbal and written. Fluency in Italian and English. Experience in an inbound target-driven call centre desirable but not essential. Must be a team player and flexible. Display excellent organisational and time management skills with cultural awareness and sensitivity. Flexible with regard to working hours and responsibilities. Strong computer and administration skills essential knowledge of Microsoft Office tools and SAP an advantage. Ability to demonstrate a problem solving approach to challenges. For further information, please contact Brian Mahon on 086 7773856. Customer Care Executive, Customer Care Agent, Customer Care, Customer Service Administrator, Italian, Delivery Processing, Administration, Sales Processing, Tele Sales, Italian. This job originally appeared on RecruitIreland.com. [-]
International Customer Service Executive with Portuguese - Westmeath. Role: This role will be responsible for processing sales orders whilst interacting with direct and retail customers to provide world class customer services for incoming and outbound sales and customer service calls. The role also includes administrative customer service tasks including responding to emails, handling mailings and sending information to customers. [+]
International Customer Service Executive with Portuguese - Westmeath. Role: This role will be responsible for processing sales orders whilst interacting with direct and retail customers to provide world class customer services for incoming and outbound sales and customer service calls. The role also includes administrative customer service tasks including responding to emails, handling mailings and sending information to customers. Key Responsibilities: Ability to recognise, respond and resolve all customer queries with a sincere commitment to excellent customer service. Ability to employ a high level of interpersonal and communication skills to move beyond customer frustrations and solve customer problems. Ability to employ patience and self-control in handling irate customers. Ability to follow proper procedures and work within established guidelines. Ability to manage time effectively, to prioritise daily tasks, to prepare personal schedules and follow tasks through completion. Ability to categorise and log all incoming calls and accurately complete case notes in the call tracking database. Achieve and maintain a performance standard, including but not limited to: conversion of calls to sales, up-sales, maintain average call times and average order values, minimise call handling time, maintain customer satisfaction and resolution times. Maintain acceptable level of productivity and timeliness. Ability to probe for underlying issues and pose critical questions as outlined by the companies complaint procedure. Ability to search and retrieve data from various databases and to multitask with multiple applications during a phone call. Qualifications, Experience & Skills Required: Customer Service experience essential. High level of accuracy. Demonstrate excellent communication skills, both verbal and written. Fluency in Portuguese and intermediate English and Spanish. Experience in an inbound target-driven call centre desirable but not essential. Must be a team player and flexible. Display excellent organisational and time management skills with cultural awareness and sensitivity. Flexible with regard to working hours and responsibilities. Strong computer and administration skills essential knowledge of Microsoft Office tools and SAP an advantage. Ability to demonstrate a problem solving approach to challenges. For further information, please contact Brian Mahon on 086 7773856. Customer Care Executive, Customer Care Agent, Customer Care, Customer Service Administrator, Portuguese, Delivery Processing, Administration, Sales Processing, Tele Sales. This job originally appeared on RecruitIreland.com. [-]
International Customer Service Executive with French - Westmeath. Role: This role will be responsible for processing sales orders whilst interacting with direct and retail customers to provide world class customer services for incoming and outbound sales and customer service calls. The role also includes administrative customer service tasks including responding to emails, handling mailings and sending information to customers. [+]
International Customer Service Executive with French - Westmeath. Role: This role will be responsible for processing sales orders whilst interacting with direct and retail customers to provide world class customer services for incoming and outbound sales and customer service calls. The role also includes administrative customer service tasks including responding to emails, handling mailings and sending information to customers. Key Responsibilities: Ability to recognise, respond and resolve all customer queries with a sincere commitment to excellent customer service. Ability to employ a high level of interpersonal and communication skills to move beyond customer frustrations and solve customer problems. Ability to employ patience and self-control in handling irate customers. Ability to follow proper procedures and work within established guidelines. Ability to manage time effectively, to prioritise daily tasks, to prepare personal schedules and follow tasks through completion. Ability to categorise and log all incoming calls and accurately complete case notes in the call tracking database. Achieve and maintain a performance standard, including but not limited to: conversion of calls to sales, up-sales, maintain average call times and average order values, minimise call handling time, maintain customer satisfaction and resolution times. Maintain acceptable level of productivity and timeliness. Ability to probe for underlying issues and pose critical questions as outlined by the companies complaint procedure. Ability to search and retrieve data from various databases and to multitask with multiple applications during a phone call. Qualifications, Experience & Skills Required: Customer Service experience essential. High level of accuracy. Demonstrate excellent communication skills, both verbal and written. Fluency in French. Experience in an inbound target-driven call centre desirable but not essential. Must be a team player and flexible. Display excellent organisational and time management skills with cultural awareness and sensitivity. Flexible with regard to working hours and responsibilities. Strong computer and administration skills essential knowledge of Microsoft Office tools and SAP an advantage. Ability to demonstrate a problem solving approach to challenges. For further information, please contact Brian Mahon on 086 7773856. Customer Care Executive, Customer Care Agent, Customer Care, Customer Service Administrator, French, Delivery Processing, Administration, Sales Processing, Tele Sales. This job originally appeared on RecruitIreland.com. [-]
Title : Administrator with French. Lo cation: Westmeath. Key Responsibilities: Process orders. Checks inventory to make sure requested product is available. Computes price and any appropriate discounts. Verifies customer information is correct and up-to-date. Informs customer of shipping date and any possible delays. Notifies appropriate department of order and shipping date. Reviews orders for accuracy and completion. [+]
Title : Administrator with French. Lo cation: Westmeath. Key Responsibilities: Process orders. Checks inventory to make sure requested product is available. Computes price and any appropriate discounts. Verifies customer information is correct and up-to-date. Informs customer of shipping date and any possible delays. Notifies appropriate department of order and shipping date. Reviews orders for accuracy and completion. Strives to sell customer additional merchandise. Files copies of all orders received. Essential Skills. Education to Leaving Certificate level (or similar). Business or other relevant 3rd level qualification desirable. Fluent in English and French an advantage. High level of accuracy. Strong attention to detail. Good computer skills; knowledge of Microsoft Office tools and SAP an advantage. Flexible; strong team player. Ability to work to tight deadlines in a fast paced environment. Approachable and enthusiastic. Flexible and adaptable. Able to work on own initiative and as a team player. Good organizational skills with cultural awareness and sensitivity. For a confidential discussion and more information on the role, please contact Eoghan Dalton on 090 64 78104or email eoghan.dalton@collinsmcnicholas.ie. For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie Follow us on LinkedIn and connect with our Recruitment Consultants to discuss the latest jobs as well as our job searching tips and videos! This job originally appeared on RecruitIreland.com. [-]
We are recruiting Healthcare Assistants on behalf of our Client for community-based Healthcare Assistants in the Westmeath Area. This is an exciting and rewarding opportunity for qualified Healthcare Assistants to work in the community while facilitating customers to remain at home safely, securely and in comfort. You will be part of an exclusive team using a patient-centered approach to enrich the quality and welfare of our customer's lives. [+]
We are recruiting Healthcare Assistants on behalf of our Client for community-based Healthcare Assistants in the Westmeath Area. This is an exciting and rewarding opportunity for qualified Healthcare Assistants to work in the community while facilitating customers to remain at home safely, securely and in comfort. You will be part of an exclusive team using a patient-centered approach to enrich the quality and welfare of our customer's lives. What we can offer you: Paid Holidays. Company provided vehicle. Flexible Working Conditions. Career Progression. Fulfilling Employment. Professional Development. Requirements: Minimum of 2 modules QQI (Formerly FETAC) Level 5: Care Skills and Care of the Elderly. Have experience in providing care to others, personal experience also accepted. To have a genuine care for others. Responsible, reliable and trustworthy character. To be able to provide care according to our care plans. Able to follow instructions, report efficiently and show flexible availability. Key Duties: Assist customers to get up, dress and prepare for their day. Washing, bathing, showering, oral care, grooming. Assist with toileting. Continence management. Using manual handling equipment as specified. Working with other care professionals such as nurses. Prompting with prescribed medication when required. Assist customers with bedtime routine, including washing. Preparation of meals and dining assistance. Keeping accurate records of care visits. Please apply with a cover note and an up to date CV through this website for immediate consideration! FRS Recruitment has been the leading provider to Medical and Healthcare professionals to facilities throughout Ireland since 1980. We pride ourselves in the standard of service we provide to both candidates and clients. This job originally appeared on RecruitIreland.com. [-]
JOB PURPOSE. To manage the day to day Customer Service activities including process of orders/ answering the phones. Responsibilities: Work as part of a multi-disciplinary team, ensuring all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt. Ensure that all customer queries - order queries, stock situation, deliveries, invoices, product queries, literature & sample requests, etc - are handled and resolved satisfactorily. [+]
JOB PURPOSE. To manage the day to day Customer Service activities including process of orders/ answering the phones. Responsibilities: Work as part of a multi-disciplinary team, ensuring all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt. Ensure that all customer queries - order queries, stock situation, deliveries, invoices, product queries, literature & sample requests, etc - are handled and resolved satisfactorily. Ensure all customer complaints are dealt with upon receipt and resolved to the satisfaction of the customer. Ensure all product complaints are escalated to the appropriate department. Maintain regular contact with the warehouse and purchasing dept. to co-ordinate deliveries, returns, etc. Act as principle contact person for designated key accounts. Report to management on the monthly activity and involvement with these accounts. Liaise with the sales force on a regular basis as regards quotations, orders, product queries, and general information from customers. Process billing corrections on time and in accordance with the company policy. Process returns from the customer on time and in accordance with the company policy. Requirements: Fluent in English and Dutch. Business or other relevant 3rd level qualification desirable. 6 months + working in a fast moving customer service environment. Excellent communication skills and a professional telephone manner. A self-starter / “Can do” approach and attitude. Ability to work effectively within multi-cultural team towards strict deadlines. Accuracy and attention to detail are paramount. Flexibility – willingness to help other colleagues to meet deadlines. Demonstrated computer skills, preferably word processing, spreadsheet, database, and other applicable software programs. For a confidential discussion and more information on the role, please contact Nicola Egan on 090 64 78104or email nicola.egan@collinsmcnicholas.ie. For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie Follow us on LinkedIn and connect with our Recruitment Consultants to discuss the latest jobs as well as our job searching tips and videos! This job originally appeared on RecruitIreland.com. [-]
We are recruiting Healthcare Assistants on behalf of our Client for community-based Healthcare Assistants in the Mullingar area. This is an exciting and rewarding opportunity for qualified Healthcare Assistants to work in the community while facilitating customers to remain at home safely, securely and in comfort. You will be part of an exclusive team using a patient-centered approach to enrich the quality and welfare of our customer's lives. [+]
We are recruiting Healthcare Assistants on behalf of our Client for community-based Healthcare Assistants in the Mullingar area. This is an exciting and rewarding opportunity for qualified Healthcare Assistants to work in the community while facilitating customers to remain at home safely, securely and in comfort. You will be part of an exclusive team using a patient-centered approach to enrich the quality and welfare of our customer's lives. What we can offer you: Paid Holidays. Company provided vehicle. Flexible Working Conditions. Career Progression. Fulfilling Employment. Professional Development. Requirements: Minimum of 2 modules QQI (Formerly FETAC) Level 5: Care Skills and Care of the Elderly. Have experience in providing care to others, personal experience also accepted. To have a genuine care for others. Responsible, reliable and trustworthy character. To be able to provide care according to our care plans. Able to follow instructions, report efficiently and show flexible availability. Key Duties: Assist customers to get up, dress and prepare for their day. Washing, bathing, showering, oral care, grooming. Assist with toileting. Continence management. Using manual handling equipment as specified. Working with other care professionals such as nurses. Prompting with prescribed medication when required. Assist customers with bedtime routine, including washing. Preparation of meals and dining assistance. Keeping accurate records of care visits. Please apply with a cover note and an up to date CV through this website for immediate consideration! FRS Recruitment has been the leading provider to Medical and Healthcare professionals to facilities throughout Ireland since 1980. We pride ourselves in the standard of service we provide to both candidates and clients. This job originally appeared on RecruitIreland.com. [-]
We are recruiting Healthcare Assistants on behalf of our Client for community-based Healthcare Assistants in the Athlone area. This is an exciting and rewarding opportunity for qualified Healthcare Assistants to work in the community while facilitating customers to remain at home safely, securely and in comfort. You will be part of an exclusive team using a patient-centered approach to enrich the quality and welfare of our customer's lives. [+]
We are recruiting Healthcare Assistants on behalf of our Client for community-based Healthcare Assistants in the Athlone area. This is an exciting and rewarding opportunity for qualified Healthcare Assistants to work in the community while facilitating customers to remain at home safely, securely and in comfort. You will be part of an exclusive team using a patient-centered approach to enrich the quality and welfare of our customer's lives. What we can offer you: Paid Holidays. Company provided vehicle. Flexible Working Conditions. Career Progression. Fulfilling Employment. Professional Development. Requirements: Minimum of 2 modules QQI (Formerly FETAC) Level 5: Care Skills and Care of the Elderly. Have experience in providing care to others, personal experience also accepted. To have a genuine care for others. Responsible, reliable and trustworthy character. To be able to provide care according to our care plans. Able to follow instructions, report efficiently and show flexible availability. Key Duties: Assist customers to get up, dress and prepare for their day. Washing, bathing, showering, oral care, grooming. Assist with toileting. Continence management. Using manual handling equipment as specified. Working with other care professionals such as nurses. Prompting with prescribed medication when required. Assist customers with bedtime routine, including washing. Preparation of meals and dining assistance. Keeping accurate records of care visits. Please apply with a cover note and an up to date CV through this website for immediate consideration! FRS Recruitment has been the leading provider to Medical and Healthcare professionals to facilities throughout Ireland since 1980. We pride ourselves in the standard of service we provide to both candidates and clients. This job originally appeared on RecruitIreland.com. [-]
Data Entry Administrator for Customer Service with a foreign language - Westmeath. Role: This role is to support data entry for a fast moving Customer Service department for a multi national company, with the main focus on customer order entry. Key Responsibilities: Key responsibilities will include the following: Ensure all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt. [+]
Data Entry Administrator for Customer Service with a foreign language - Westmeath. Role: This role is to support data entry for a fast moving Customer Service department for a multi national company, with the main focus on customer order entry. Key Responsibilities: Key responsibilities will include the following: Ensure all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt. Process returns from the customer efficiently and in line with company policy. Maintain regular contact with the warehouse and purchasing department to co-ordinate the delivery of urgent orders. Process daily invoicing. Liaise with the sales force as required to ensure pricing on all orders is accurately maintained. Process all credits and debit memos on time and in accordance with the company policy. ESSENTIAL SKILLS / EXPERIENCE. Fluent in English. Fluency in a second language (French, Dutch, Spanish, Portuguese or Italian) is desirable though not required. Education to Leaving Certificate level (or similar). Business or other relevant 3rd level qualification desirable. Excellent computer skills, preferably Microsoft Office and knowledge of SAP would be an advantage. 1-2 years experience of working in a fast moving customer service environment preferably within a multinational environment. Excellent attention to detail and excellent communication skills with a professional telephone manner. Flexibility - willingness to help other colleagues to meet deadlines. For further information, please contact Brian Mahon on 086 7773856. Customer Care Executive, Customer Care Agent, Customer Care, Customer Service Administrator, Italian, French, Spanish, Portuguese, Italian, Data Entry, Administrator, Delivery Processing, Administration, Sales Processing, Tele Sales, Order Entry. This job originally appeared on RecruitIreland.com. [-]
24 hours per week, permanent position. Closing date for applications is 3rd November 2017. Overall Purpose of Job. As a Programme Assistant you will be expected to develop and implement programmes, projects and individualised supports to members engaging in the Resource and Outreach Centre. The objectives of the Resource and Outreach Centre are to provide pathways for people with disability to participate fully in the community, by means of establishing developmental, personal and social inclusion programmes. [+]
24 hours per week, permanent position. Closing date for applications is 3rd November 2017. Overall Purpose of Job. As a Programme Assistant you will be expected to develop and implement programmes, projects and individualised supports to members engaging in the Resource and Outreach Centre. The objectives of the Resource and Outreach Centre are to provide pathways for people with disability to participate fully in the community, by means of establishing developmental, personal and social inclusion programmes. You will be required to undertake and ensure the execution of such other tasks/duties as may be deemed necessary to the successful implementation of the programme. Liaison. Close liaison is required with ROC staff and members for the successful implementation of this position. Links will also be made with relevant voluntary and statutory agencies, families and friends of members. Main Duties and Responsibilities. Develop and lead the implementation of Resource and Outreach Programmes as set by the Service Co-ordinator, in line with the Service Plan. Support and develop Youth Services in the area. Lead role in the new contact persons service. Facilitate opportunities for members to access community facilities and engage in community and other activities. Support individual service users in line with the Associations Person Centred Approach and through the Contact Service. Prepare and maintain records as required by the ROC Manual and Service Coordinator. Assist the Service Co-ordinator in ensuring a quality person centred service is provided to members. Accompany and support participants on annual holidays, outings, social and day trips as required. Actively ensure that standards and practices regarding health and safety are fully adhered to in all Resource and Outreach Centre activities and in the centre itself. Record and report any hazards or accidents to the Service Co-ordinator. Keep relevant and up to date IWA record systems. Assist service users in all aspects of personal care and daily living as identified by the service user. Ensure that your work and interactions with others is such that it promotes and enhances the independence of the service user. Undertake training as directed by the Service Co-ordinator. Transport participants to and from the Centre, and also to and from other related community activities as required by the Service Co-Ordinator in line with requirements of the Transport Handbook guidelines. Clamping lifting equipment , patient moving and handling and hoist are all essential requirements for this role. Carry out any other duties and / or responsibilities which may be assigned to you from time to time. PERSON SPECIFICATION. Training, Experience and Qualifications. A minimum of 5 completed modules of FETAC level 5 (Major Award) Care Support or similar qualification is essential. FETAC Major Awards that are deemed relevant to IWA are: Community & Health Services (to include minor components Safety & Health at Work and Care Provision & Practice. Health Service Skills (to include minor components in Workplace Statutory Policies & Procedures and Care Skills and Care Support. Health Care Support (to include minor components Safety & Health at Work and Care Skills and Care Support. Full Driving Licence B is required. Previous experience of working with databases and Microsoft Office suite are required. Knowledge and Skills. Strong administration skills are essential. Previous experience of developing and delivering projects or programmes. Previous experience of working with people with disabilities is required. Knowledge and understanding of Health and Safety regulations, as well as transport safety and standards of use is essential. Behaviours. The ability to lead a team and work on own initiative An ability to build strong relationships at all levels and show confidence among the team. Strong customer service focus. Be of good character. Remuneration & Benefits. Salary range for this position is €15,385- €18,972 (pro-rated) DOE. Excellent working conditions. Training & development opportunities. 25 days annual leave pro rata. Access to Defined Contribution Pension scheme and group VHI & HSF Health Cash Plans. Employee Assistance Programme. This job description is a guide to the general range of duties and is not intended to be either restrictive or definitive and may be subject to periodic review. . [-]