Data Entry Administrator for Customer Service with a foreign language - Westmeath

Role:

This role is to support data entry for a fast moving Customer Service department for a multi national company, with the main focus on customer order entry

Key Responsibilities:

Key responsibilities will include the following:

• Ensure all orders received via telephone, fax, post, etc. are processed accurately and promptly upon receipt.
• Process returns from the customer efficiently and in line with company policy.
• Maintain regular contact with the warehouse and purchasing department to co-ordinate the delivery of urgent orders.
• Process daily invoicing
• Liaise with the sales force as required to ensure pricing on all orders is accurately maintained.
• Process all credits and debit memos on time and in accordance with the company policy.

ESSENTIAL SKILLS / EXPERIENCE

• Fluent in English. Fluency in a second language (French, Dutch, Spanish, Portuguese or Italian) is desirable though not required.
• Education to Leaving Certificate level (or similar). Business or other relevant 3rd level qualification desirable
• Excellent computer skills, preferably Microsoft Office and knowledge of SAP would be an advantage.
• 1-2 years experience of working in a fast moving customer service environment preferably within a multinational environment.
• Excellent attention to detail and excellent communication skills with a professional telephone manner.
• Flexibility - willingness to help other colleagues to meet deadlines

Customer Care Executive, Customer Care Agent, Customer Care, Customer Service Administrator, Italian, French, Spanish, Portuguese, Italian, Data Entry, Administrator, Delivery Processing, Administration, Sales Processing, Tele Sales, Order Entry