What you need to know

Matrix Recruitment is working closely with their Client a Medical devices manufacturing company in
the Midlands region in the recruitment of Product Release & Customer Complaints Coordinator .

This is a permanent position and you will report to the Manufacturing Quality Manager

Your new job

• Provide quality support to the manufacturing team
• Assist in the analysis and resolution of problems.
• Assist in the issuance, review and processing of NCMRs.
• Review and update Work Instructions, QP’s, SOP’s, forms.
• Perform DHR review.
• Perform Sterilization data (EtO & Irradiation) review and Perform Product Release
• Prepare Internal/GMP Audits
• Perform Complaint DHR reviews and create Certificates of Compliance.
• Assist in the development, analysis and improvement of site Quality Metrics.
• Perform Environmental Monitoring of ISO Class 8 clean-rooms and coordinate Quarterly Dose audits of irradiation cycles.

• A 3rd level qualification in a scientific or technical discipline
• 2-3 years experience in a the medical device industry

• Strong computer skills (MS Excel, PowerPoint, Word etc).
• Familiarity with statistical tools such as Pareto charts and trend charts.

• Good problem solving techniques
• Good communication skills and strong teamwork capabilities.
• Familiarity of working in a regulated environment
• Ability to effectively communicate highly technical information, both verbally and in writing

Matrix Recruitment Group is committed to providing a professional service where all CV's are kept confidential and will not be submitted to any clients without candidate’s knowledge or consent.